Help & Service

Data protection

We appreciate your interest in our website. Protecting your privacy is very important to us. Below we provide detailed information on how to deal with your data.

Collection, processing and use of personal data
You can visit our site, without disclosing your person. We only store access data without personal reference, such as the page from which you visit us or the name of the requested file. This data is used solely to improve our offer and does not allow the conclusion on your person. For detailed information on standard server logs, see Personal data are only collected when you voluntarily place an order or open a customer account or register for our newsletter. We use the data without your prior consent solely for the purpose of processing the order. With full implementation of the contract and full payment your data will be closed for further use and deleted after the tax and commercial storage periods, unless you have given explicit consent to the further use of your data. If you registered for the newsletter your email-address will be used for advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

Processing and usage of personal data
If you provided us with personal data or if that data has been collected during your visit to our homepage, we only use this data in order to answer your requests, process contracts, reversed transaction, and guarantees, as well as for technical administration. The personal data you provide us with during the ordering process or via E-mail (for example your contact data) are only used in order to get in contact with you and for the purpose for which your provided the data (e.g. competitions and newsletter). Additionally, depending on the payment option, payment information such as bank data may be saved. This data is exclusively used in order to process the order. We only pass on your personal data to our logistics-partner DHL if it is necessary for the delivery of your order. In order to process payments, we pass on your payment information to the commissioned banking institution. The passed-on data must only be used by our service providers for the fulfillment of the respective tasks. Using the data for a different purpose is not allowed. When the processing of the contract is complete and the purchase price has been paid in full, your data is blocked from further use and deleted after a safekeeping period relating to law and pursuant to commercial law unless further use of the data is legally admissible.

Passing on of personal data
Your personal data will only be passed on to third parties if it is required in order to process the contract especially passing on order-data to deliverers -, if it is required for billing purposes, if you agreed to it beforehand, or if we are required to do so by law. If external service providers come in contact with your personal data, we have made sure, through legal, technical, and organizational measures, as well as regular monitoring, that they abide the regulations of the Data Protection Act. You have the right to revoke an agreement with effect for the future at any time. You can find detailed information on this right of opposition in item 10 of this data protection declaration.

Usage of personal data for our newsletter
If you want to subscribe to our newsletter, you have to state your E-mail address to which we can send the newsletter. Naturally, you have the possibility to cancel your subscription of the newsletter at any time and therewith revoke your agreement for the future.

Withdrawal of consent and Permission to email advertising without subscribing the newsletter
During the ordering process you have explicitly accepted the agreements given below. Please note that your consent can be revoked at any time. You can also unsubscribe from our newsletters at any time.

Withdrawal of consent and Permission to email advertising
During the ordering process you have explicitly accepted the agreements given below. Please note that your consent can be revoked at any time. You can also unsubscribe from our newsletters at any time.

Use of Cookies
On several sites we use cookies to make visiting our website attractive and to allow the use of certain functions. Cookies are small text files that are stored on your computer. Most of the cookies used on our webserver will be deleted from your hard drive after the browser session (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called persistent cookies). Our partners are not allowed to collect, to process or use personal information using cookies.

Web analytics by Google Inc.
This website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies, text files that are stored on your computer, to analyze the use of the website. The information generated by the cookie about your use of this site are usually transmitted to a Google server in the USA and stored there. In the case of activation of IP anonymization on this website, your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area before. Only in exceptional cases the full IP address is sent to a Google server in the USA where it shortened. On behalf of the site owner Google will use this information to evaluate your use of the website, compiling reports on website activity together and to provide other use of the website and internet related services with respect to the website owner. The IP address provided from your browser within the framework of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. We would like point out, however, that in this case you may not be able to fully use all features of this site.

You may also prevent the detection of the cookie generated by and related to your use of the website (including your IP address) to Google and the processing of these data by Google by downloading and installing the available browser pluginat the following link

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at
or at

Please note that on this website, Google Analytics code is supplemented by gat._anonymizeIp(); to ensure an anonymized collection of IP addresses (so called IP-masking).

We also use Google Analytics to analyze data from AdWords and the Double-Click-Cookie for statistical purposes. If this is not desired, you can turn off this function in the Ads Settings (

Use of Facebook social Plugins
This website uses so-called social plugins (Plugins) of the social network Facebook, which is operated from the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plugins are a Facebook logo or the words social plug-in from Facebook or marked as Facebook social Plugin. An overview of the Facebook plugins and their appearance can be found here:
If you visit a page of our website which contains such a plugin, your browser builds a direct connection to the servers of Facebook. The content of the plugin will be sent directly to your browser and from there it will be incorporated in the website.
By integrating the plugin Facebook receives the information that your browser has accessed the corresponding page of our website, even if you dont have a Facebook account or are not currently logged into Facebook. This information (including your IP address) will be sent directly from your browser to a server of Facebook in the U.S. and stored there.
If you are logged into Facebook, Facebook can assign your visit of our website to your Facebook account directly. If you interact with the plugins, for example, by pressing the Like button or by using the comment function, the corresponding information is also transmitted directly to a server of Facebook and stored there. The information is also posted on Facebook and can be seen by your Facebook friends.
Facebook may use this information for purposes of advertising, market research and personalized design of Facebook pages. For this purpose, Facebook creates user-, interest- and relationship profiles, such as your use of our website can be evaluated in order to present you individualised onscreen advertisements, to inform other Facebook users about your activities on our website and to provide further Facebook related services.
If you do not want Facebook to allocates the collected data via our website to your Facebook account, you must log out before you visit our site.
Purpose and scope of this data collection and the further processing and use of this data by Facebook, and your rights and settings taken to protect your privacy can be found in the privacy notices of Facebook:

Rating reminder by Trusted Shops
After the check out process you have the option to click on the (rate later) Button. If you do so your e-mail address is going to be transmitted to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Kln (, You can unsubcribe at any time.

Right to information
According to the Federal Data Protection Act you have a right to free information about your stored data, and to the right to correct, block or delete this data. Data Security:

Vitali Ganski
Industriestr. 17
68519 Viernheim
phone: 0049 621-1234700

Registrate now and receive the latest offers, gift coupons and release dates via e-mail
purchase on account Ready for dispatch in 24h Shipping free of charge up from 75 EUR Money Back Guarantee SSL encryption data protection guarantee
My Account Account Help Help Wish list Wish list Shopping Cart: Shopping Cart