Help & Service

Shipment tracking

If your order is sent out, you will receive an e-mail where you can find a tracking code for your package.

Here you can check direct your shipment racking at DHL:
DHL Sendungsverfolgung

You can also check My Account for detailed shipping information.

We are shipping your orders with our partner
. From our experience it is the fastest delivery service. Usually DHL tries 2 delivery attempts on the given addres. After the 2nd try it is possible that your package is hand over to a neighbour or to a close post office. In this case you will receive a message in your postbox. Then you will have
7 working days
to pick it up before it is going to be sent back.


If your delivery address differs from the invoice address please fill in your delivery place. Afterwards it is going to be saved under
. Here you can change it as often as you want to.

Please take note that if purchasing with
your delivery address has to be the same as in your
PayPal account
. If there will be a deviation we won't be able to send it to you.
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